My Red Fittonia nerve plant arrived very quickly, & was very well packed to ensure that it arrived in tiptop condition, ready to plant in my terrarium.

I was very impressed with the Urban Botanist,, the website was very easy to use & the customer service has been excellent.

I bought this for my mums birthday after she admired ours. She absolutely loved it and has asked for another for Christmas.
Looks exactly as in the photo and comes nicely packaged.

Absolutely thrilled with my purchase. Excellent customer service and I will definitely use this business again.

Fantastic presentation, and product, great delivery.

Thank you for the wonderful plants. I will definitely order more:)

I bought this terrarium for one of my dearest friends for a special birthday and she loved it
Great job the Urban Botanist
Thank you

The piece is absolutely beautiful. Came very well packaged with recyclable material

Beautiful container. Husband is really pleased with it! Had the essential tools as well - really lovely again. Didn’t order until Friday and was hoping but not expecting delivery for Monday (birthday). It arrived beautifully packed on Saturday. Thank you so much. Great service!!

I was initially concerned as to how something as fragile as a terrarium would be delivered by DPD but I have to say it was extremely well packaged, with inflated small bags inside to ensure everything was in the right place. The terrarium looks exactly as in the photos.

This was a gift and was well received. It looks lovely, is really good quality and just like the website photo. The recipient had great fun assembling it and is delighted. The packaging was superb and all was intact.It did go missing during delivery and was not received on the named day despite the delivery charge add on.

I really like my terrariums andI highly recommend this business. The product quality is consistently outstanding, exceeding my expectations every time.
I was completely impressed with their professionalism and customer service.
Their staff are not only friendly but also highly skilled.
Pricing is fair and definitely value for money.
Finally, great packaged, very eco friendly!

I purchased the XL Tarrarium. Great fun building/assembling.
Very nice plants and mediums. Easy to build.
Recommend highly.

Amazing costumer services. Have some isaues but sorted out very quickly. Awesome stuff.
Can I recommend, please advise ur courier services be professionals on their job or chance the services company.
Above all, great terrariums gift for love ones.

Thanks

I ordered a terrarium as a gift for my husbands newly done office but the first ordered got damaged in transit. I sent an email to customer service and spoke to Anna who was able to send out another terrarium to me in a matter of days with extra package. Thank you Anna for the great customer service